Track Your Order
Enter your tracking number below to check the status of your shipment. You received your tracking number via email after your order was shipped.
π¦ Enter Your Tracking Number
How to Find Your Tracking Number
- π§ Check the shipping confirmation email we sent after your order was packed
- π¬ Message us on WhatsApp with your order number and we’ll send it
- π© Email [email protected]
Tracking Websites
You can also track your package directly on these websites:
- π EMS International β Works for all countries
- πΊπΈ USPS β Once package enters the US
- π¨π¦ Canada Post
- π¬π§ Royal Mail β UK
- π¦πΊ Australia Post
- πͺπΊ 17TRACK β Universal tracker, all countries
Delivery Timeline
| Stage | Time |
|---|---|
| β Order confirmed & payment received | Day 0 |
| π¦ Packed and shipped from Lao Cai | 1-3 business days |
| βοΈ In transit (Vietnam β Your country) | 3-7 business days |
| π Local delivery to your address | 1-3 business days |
| Total estimated | 7-14 business days |
Package Not Arrived?
If your package hasn’t arrived within 21 business days:
- Check tracking status on the links above
- Contact us β we’ll investigate with Vietnam Post
- If confirmed lost, we’ll send a free replacement or full refund
Contact
Nguyα»
n Ngα»c DΖ°Ζ‘ng β Founder, Vietnam Cassia
π§ [email protected]
π¬ WhatsApp: +84 964 172 812